We are closed from the 21st - 1st Jan except for 27th - 28th Dec
Orders placed online after 20th Dec ( midday ) will be dispatched from 2nd January 2019
Shade Australia t/as Umbrella Beach endeavors to deliver the goods sold on our website at the lowest possible prices. We maintain trading accounts with many of the major freight companies in Australia including Toll Ipec, TNT, Fastway, MainFreight and Capital Transport. Depending on the item(s) purchased, we will select the company most able to deliver the goods to that destination in a careful and timely manner.
Due to the complex nature (size, shape, weight) of many items sold on our website we operate the rate calculator on a flat rate system which calculates the cost of delivering the goods to our Established Shipping Zone (ESZ). This zone covers our primary service centre's of Sydney, Melbourne & Brisbane as well as the main center's along the east coast of Australia within these boundaries.
If you have any questions relating to freight charges our wish to seek an accurate quote prior to placing your order, please feel welcome to contact us on free call 1800 155 233 or email us here.
We offer a comprehensive Returns Policy if you’re not absolutely delighted with your purchase.
If you have any questions at all on this or any of our other policies or products, please feel free to contact us anytime.